Privacy Policy


1.1         By using the Website, you acknowledge that Design.Aid will be receiving, collecting and storing your personal information.

1.2         Design.Aid is an organisation that respects and values your privacy and security.

1.3         Design.Aid is committed to complying with the Privacy Act 1988 (“Act”) and the Australian Privacy Principles under the Act (“Australian Privacy Principles”)

1.4         Design.Aid is also committed to complying with privacy legislation applicable in all States and Territories of Australia.

1.5         Upon request by you, Design.Aid will provide you with access to your personal information to allow you to ascertain and confirm that the information collected by Design.Aid about you is accurate, complete and up to date.  However, in certain circumstances Design.Aid may deny you access to your personal information pursuant to one or more of the exemptions contained within the Australian Privacy Principles.  If Design.Aid denies you access to your personal information, it will provide you with the reason or reasons for that denial.

1.6         If you advise Design.Aid that any of your personal information is not accurate, complete or up to date, Design.Aid will take all reasonable steps to correct and update that information.

1.7         Design.Aid will not sell, rent or barter any of your identifiable personal information without your written permission.

1.8         You acknowledge that Design.Aid may need to provide your personal information to third parties who assist Design.Aid in its dealings with you on the Website.  When your information is disclosed to those third parties, we will:

1.8.1             take all reasonable steps to ensure that the third parties undertake to protect your privacy; and

1.8.2             only authorise the third parties to use your personal information for the purposes that Design.Aid supplied it to them.

1.9         You agree that Design.Aid may use your personal information to:

1.9.1             respond to your enquiries and fulfil your requests;

1.9.2             send administrative information to you, for example to process your payments or to communicate with you regarding your actual or proposed purchase of any products or services offered by Design.Aid, provide you with related customer service;

1.9.3             send you newsletters, information on new products and services being offered by Design.Aid; and

1.9.4             send you details of Design.Aid promotions, sales, specials and other like marketing material, price updates and changes to its Website terms and conditions.


2.1         Design.Aid is committed to protecting your personal information.

2.2         All information received by Design.Aid and/or exchanged between you and Design.Aid is done so in a secure environment.

2.3         Design.Aid ensures that your personal information is:

2.3.1             safely and securely stored by Design.Aid in its own database to protect it from unauthorised access or use; and

2.3.2             uses secure server software which encrypts all information exchanged between you and Design.Aid.

2.4         When no longer required, your personal information will be destroyed.

2.5         Design.Aid constantly monitors and tests its Website and server to ensure that it is not compromised by any unauthorised computer hacking or any other form of unauthorised access.

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