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Faq

Design.Aid Proposal

At this stage Design.Aid does not offer custom proposals.

Each lot is unique with its own set of site specific requirements. This includes taking into account specific local council requirements and unique internal and external site factors. Therefore, each lot requires its own feasibility assessment in order to determine a suitable Design.Aid proposal. 

Yes, more than one proposal can be selected. Each product is designed to appeal to a different niche within the market. Therefore, selecting two different proposals may assist in broadening your scope of market appeal.

Local council requirements can change from time to time, including external site factors such as adjoining neighbours undertaking dwelling extensions or knock down rebuilds. Such changes can significantly impact the outcome of your proposal, and with the construction of single storey dwellings taking as little as five months, our proposal would need to be re-evaluated once six months has lapsed from the time of digital files issued.

Design.Aid proposals are limited to one time use only and your purchase of a Design.Aid proposal cannot be used for any other property. Each lot is unique with its own set of site specific requirements and therefore, each requires to be separately assessed to determine which Design.Aid proposal would be feasible. 

Payment

Payment can be completed via debit/credit card (Visa and Mastercard accepted).

At this stage we are not accepting cryptocurrency payments. 

There may be circumstances where additional fees are invoiced for a Design.Aid proposal after the website checkout process has been completed. These items and associated costs have been outlined within the Customer Agreement. These items may include but not limited to, customer failure to provide site access for the land surveyor on the agreed date resulting in re-booking the site assessment. Site parameters outside the standard scope of works for the land surveyor resulting in additional fees, please refer to Customer Agreement for a list of these items.

Miscellaneous

Currently Design.Aid proposals are only available for customers within a Melbourne Metro area. Please see map below.

Please allow between three (3) to four (4) weeks for your Design.Aid proposal to be completed from point of receiving cleared purchase order funds.

In order for Design.Aid to complete a site assessment of your property, a land surveyor will need to be engaged who will require access to your property (external site access only) to ascertain specific site details which are vital for Design.Aid to complete its feasibility study.

Design.Aid will forward to the land surveyor all necessary customer contact details as soon as cleared purchase order funds are received. Within a timely manner, the land surveyor will be in contact with the customer to arrange a suitable day to complete a site assessment.  

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